Terms of Service
Effective Date: February 15, 2025
Welcome to Jonesboro Tree Service! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. Services Provided
Jonesboro Tree Service offers professional tree care services, including but not limited to tree removal, stump grinding, trimming, pruning, and emergency tree services. All services are subject to availability and may require an on-site inspection before providing an estimate.
2. Estimates and Payments
- All estimates are free unless otherwise stated.
- Prices are based on the scope of work and are subject to change if additional services are required.
- Payment is due upon completion of services unless prior arrangements have been made. We accept cash, credit/debit cards, and checks.
- Late payments may incur additional fees.
3. Cancellation and Rescheduling
- Clients must provide at least 24 hours' notice to cancel or reschedule an appointment.
- Failure to provide notice may result in a cancellation fee.
- Weather conditions or unforeseen circumstances may require us to reschedule services, in which case we will notify you as soon as possible.
4. Liability and Insurance
- Jonesboro Tree Service is fully insured for property damage and worker safety.
- While we take every precaution to minimize risk, we are not responsible for damage to underground utilities, driveways, sidewalks, or structures due to tree removal or heavy equipment use unless explicitly stated in the contract.
- Clients are responsible for disclosing any known hazards, including underground utilities and property boundaries.
5. Safety and Compliance
- Our team follows industry safety standards to ensure the well-being of workers, clients, and property.
- Clients must ensure that pets and children are kept at a safe distance during service operations.
6. Warranties and Guarantees
- We guarantee the quality of our work and will address any concerns within a reasonable time frame.
- No guarantees are made regarding tree survival after pruning or trimming due to natural factors beyond our control.
7. Use of Website
- The content on our website is for informational purposes only and is subject to change without notice.
- Unauthorized use of our website content, including copying or distributing materials, is prohibited.
8. Privacy Policy
- We respect your privacy and only collect necessary information to provide services.
- Personal data will not be shared with third parties without consent, except as required by law.
9. Dispute Resolution
- Any disputes regarding our services should be addressed directly with our management team for resolution.
- If a resolution cannot be reached, disputes may be handled through mediation or legal action in accordance with the laws of Arkansas.
10. Changes to Terms of Service
- Jonesboro Tree Service reserves the right to modify these Terms of Service at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
For any questions regarding these Terms of Service, please contact us at 870-276-8700 .
Thank you for choosing Jonesboro Tree Service!